1 files changed, 36 insertions, 3 deletions

diff --git a/index.md b/index.md
index ed7c82b..38b9a86 100644
--- a/index.md
+++ b/index.md
@@ -8,16 +8,49 @@ history: https://sledjhamr.org/cgit/notYetAnotherWiki/log/index.md
 sourcecode: https://sledjhamr.org/cgit/notYetAnotherWiki/
 ---
 
-notYetAnotherWiki is not another wiki, at least not yet. It'll be much more than that, eventually.
+notYetAnotherWiki is not another wiki, at least not yet. It'll be much
+more than that, eventually.
 
 So to start with it's not a wiki.  It's currently a way to create a web
 site with CommonMark wiki markup, using git to update the content.
 
 So it's not a wiki, yet.
 
-Next comes accounts and online editing of content with the web pages.  It'll then barely be a wiki.
+Next comes accounts and online editing of content with the web pages. 
+It'll then barely be a wiki.
 
 The missing bit is talk pages, which requires some sort of archiving chat
 system built into the thing.  Now it's Yet Another Wiki.
 
-Finally comes the magic, so it's "not Yet Another Wiki", it's much more than that.
+Finally comes the magic, so it's "not Yet Another Wiki", it's much more
+than that.
+
+A web forum is basically a web based chat system with archiving.  We got
+that now, we can just say it's a web forum as well.  Just leave off the
+wiki page bit.
+
+Only difference between an instant messaging system and a web forum is
+how fast it runs.  So just make this fast, then we can call it an instant
+messaging system.
+
+Put email behind a web forum, you got a mailing list with a web archive.
+
+An issue tracker is basically a wiki type page with the forum style
+messages, and often an email control system.  Only that last bit needs to
+be added.
+
+A lot of projects will put together all of these things to support their
+users.  Different systems, different accounts, same info.  Too much "Oh,
+that's in the forum somewhere" on the mailing list or whatever.
+
+notYetAnotherWiki puts it all together as a single system, with multiple
+ways of using it depending on what the users want, and ways of organising
+the useful info that makes it's way into the system one way or another.
+
+Someone comes into your chat system, asking for help, within minutes
+people are helping out and come up with a working solution.  After a few
+other people turn up with the same problem, the existing conversations
+are moved to the decumentation section, where the original participants
+and others can polish it into proper documentation about solving what has
+suddenly become a common problem.  Every one knows where to find it, on
+the one system.  They can chat about it, on the one system.